Player Protection Specialist

Building a Sustainable Future Together As Safer Gambling Week 2025 draws to a close, the work continues. Player protection isn’t a week-long campaign. It’s a daily commitment that must be embedded in everything we do. At Playtech, we’ve positioned sustainable gambling at the core of our strategy, recognising that long-term industry viability depends on protecting those most vulnerable to harm. Through BetBuddy’s deployment across multiple jurisdictions and Playtech Protect’s comprehensive suite of tools, we’re combining cutting-edge AI with expert human guidance to advance player protection. From machine learning that predicts risk weeks in advance, to emerging generative AI applications that enable personalised support at scale, to the critical expertise of our Customer Protection Specialists at Playtech Managed Services: technology and human insight working together can create meaningful change. But the truth is no single operator or supplier can solve this alone. The next frontier in player protection lies in industry-wide collaboration. When operators share what works and crucially, what doesn’t we accelerate collective learning. When regulators facilitate transparent reporting and knowledge exchange, everyone benefits. When we stop treating player protection as a competitive advantage and start viewing it as a shared imperative, we create genuinely sustainable gambling. “The gambling industry has made progress in responsible gambling, but we’re still only scratching the surface of what’s possible. The technology exists. The expertise exists. What we need now is the collective will to share our learnings openly. Player protection cannot be proprietary. When citizens' wellbeing is at stake, collaboration isn’t optional, it’s essential. Sustainable gambling requires us to learn from both our successes and our failures, together.” - Francesco Rodano, Chief Sustainable Gambling Officer This week has been an important reminder, but our commitment extends far beyond it. Together, we can build a gambling ecosystem that protects players whilst remaining commercially sustainable for the long term. #SGWeek25 If you or someone you know needs support: Safer Gambling Week resources: www.safergamblinguk.org National Gambling Helpline: 0808 8020 133 Live Chat: via www.gamcare.org.uk Together, we can make gambling safer for everyone.