Head of Customer Support
The Head of Customer Support will lead a team of multilingual support agents at Funnzio, an iGaming operator. This role focuses on delivering fast, customer-centric support solutions and managing team performance across casino and gaming products. Success is measured by response times and customer satisfaction metrics.
Funnzio is a 41-person iGaming operator headquartered in Gzira, Malta, with a focus on making 'the mundane magical' through gaming and casino products. The company operates online slots and casino platforms targeting regulated gaming markets. As a Malta-based operator, they work within established iGaming regulatory frameworks.
- Leadership role with team management experience
- Exposure to multilingual customer support operations
- iGaming industry expertise in a growth sector
- Malta-based employment with potential relocation support
- Opportunity to shape customer experience strategy
Benefits are estimated based on role seniority, company size, location, and iGaming industry standards, as none were explicitly stated in the post.
HEAD OF CUSTOMER SUPPORT 🍏 Are customers core to what you do? 📱Do you measure success in seconds? ⏱️ Ready to lead a team of multi-lingual support agents? 👀 FUNNZ is looking for their new Head of Customer Support. Could this be your calling? Apply Now! #funnz #mundanemademagical #newjob #joblisting #customersupport #headofcustomersupport #igaming #casino #igamingjobs #employment #hiring #jobsearch #finance #jobvacancy #career #recruitment #cv #onlinecasino #onlineslots #casinolife #gaming #onlinegambling #malta
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